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Full and purchases

Full is a one-time purchase through Google Play, not a subscription. Google Play shows the price in your currency, with any taxes; current prices are on the pricing page. Google handles the payment, so Loquela never sees your card details.

Buying Full​

Tap Get Full in the app. You sign in first (Sign in with Google, or with an email address): the account is only used to attach the purchase to you, so it can be restored later. It is never required just to use the keyboard.

Restoring Full​

On a new phone, or after reinstalling, sign in to the same Loquela account and tap Restore purchases.

  • "This purchase belongs to another Loquela account" means the purchase was made while signed in to a different account. Sign in to that one.
  • If restoring cannot finish, check your connection, sign in again, then Restore purchases again.

Promotional or manually granted Full access is also recognized through your Loquela account.

Refunds and problems with a purchase​

Email info@getloquela.com with your Google Play order reference and what went wrong, or use Google Play's refund request process. Never send passwords or card details. The terms describe your rights, including any cooling-off period under your local law.

Older subscriptions​

If you have an older Loquela subscription, cancel future renewals in Google Play subscriptions. Deleting your Loquela account does not cancel a subscription or request a refund.

Your provider and third-party API key​

Full lets you transcribe through a provider you choose, using an API key from that provider (a third-party API key). That provider bills you directly under its own terms; Loquela does not provide or control its service. See voice typing.